Our Services
Six things we do, in plain terms: what each one is, what it involves, and how to refer for it. Referrers may also want the guides.
| Assessment | The question it answers | Usually asked for by | By telehealth? |
|---|---|---|---|
| Functional capacity | What someone can and cannot manage across daily living, mobility, communication, cognition and social participation — and what support that justifies. | NDIS plan reviews, housing and SIL decisions | Partly. Interview and observed tasks yes; anything resting on the environment needs a visit. |
| Assistive technology | Which device or piece of equipment fits this person, this home and this goal. | NDIS AT requests, aged care | Partly. The interview can be. Measuring and trialling cannot. |
| Minor home modifications | What physical change to the home would remove the barrier — rails, ramps, thresholds, bathrooms. | NDIS, My Aged Care | No. Turns on measurement and on what is behind the wall. |
| Wheelchair & seating | Posture, pressure, transfer and fit, and what to script for a funder. | NDIS, aged care | No. It has to be sat in and assessed by hand. |
| My Aged Care | What it would take for an older adult to stay safe and independent at home. | People on the My Aged Care pathway | Partly. Depends whether the barrier is the person or the building. |
| Manual handling training | How a support team should transfer this person safely. | Providers, families, support teams | Often yes. Hands-on practice is better in person. |
| Return to work | Which work tasks someone can safely resume, and what adjustment makes that possible. | Insurers, employers, workers | Partly. Task and workstation analysis is done on site. |
Not sure which one to ask for? Describe the decision you need to make and we will name the assessment — what to put in an OT referral walks through it, and what a telehealth assessment looks like covers the last column in full.
Functional Capacity Assessments
Assessment of strengths and limitations across daily living, mobility, communication, cognition and social participation.
- Seen where the difficulty actually happens. Usually at home or in the community
- Standardised measures used where they add something, not by default
- A written report your funder can act on, not a description of a good day
Assistive Technology
Assessment and prescription of devices and equipment that promote independence, safety and participation in daily life.
- Mobility scooter assessments
- Wheelchair assessments
- Walking aid assessments
- Trials in the places you will actually use the equipment
Minor Home Modifications
Evaluation and recommendations for practical changes within the home to improve accessibility, safety and independence.
- Rails, ramps, thresholds, bathroom and access changes
- Scoped and evidenced so the build can actually be approved
- Measured on site, not from photographs
My Aged Care
Assessments designed for older adults to assist access to funded aged care supports.
- For people going through the My Aged Care pathway
- Focused on staying at home safely for longer
Manual Handling
Practical training for carers and support workers in safe manual handling techniques.
- Delivered to the team who do the transfers, in the setting they do them in
- Built around the specific person being supported
Return to Work
Analysis of workplace environments and tasks to identify risks and optimise ergonomics.
- Task and workstation analysis on site
- Practical adjustments rather than a list of ideals
Assessment by age
What happens
after you refer
We read it properly
Every referral is reviewed by a therapist, not triaged by a form.
We call you back
We aim to be in touch within 24–48 hours to talk the referral through.
We book the assessment
Assessments are usually scheduled within 1–2 weeks of that conversation.
You get the report
Written reports usually follow within 1–3 weeks of the assessment.
Ready to
refer?
One form covers it. It opens right here. You won't lose your place on the page.
Open the referral formOr email us at hello@malleeot.com.au